How can operators alleviate consumer concerns over returning to restaurant dining? Learn more here:
5 Ways to Revitalize Restaurant Dining [Infographic]
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Topics: Labor, food quality & safety, Technology, Meal Kit, Takeout, Delivery, Customer Experience, Facilities Management, Marketing & Communications, Chain, Menu Strategy, Independent
What Consumers Want from Restaurants Now
People are relishing normalcy wherever they can find it these days. For some, that means sipping a fruity drink under a patio umbrella at a restaurant that not very long ago wasn’t open for in-person dining. Although the signs of the coronavirus are ever-present—waiters wearing masks, tables spaced 6 feet apart—diners once again have the ability to eat a meal they didn’t cook themselves, surrounded by more than just the people they live with.
Topics: Labor, food quality & safety, Technology, Meal Kit, Takeout, Delivery, operations, Customer Experience, Facilities Management, Marketing & Communications, Chain, Menu Strategy, Independent
What Foodservice Employees May Expect in a Post-COVID-19 Workplace
Few industries have been hit as hard by the coronavirus pandemic as the foodservice industry. The statistics are staggering: the National Restaurant Association estimates that 8 million restaurant workers have been laid off or furloughed since the crisis began—and that the industry will lose $240 billion in revenue by year’s end.
Topics: Labor, packaging, food quality & safety, leadership, Technology, Meal Kit, Takeout, Delivery, recruitment & retention, operations, Cost Management, Customer Experience, Facilities Management
Serving Customers After COVID-19: How Foodservice May Change
Some foodservice segments are feeling the effects of the COVID-19 crisis more than others. QSRs and fast-casual operations, for instance, have experienced a smaller decline in business than fine dining establishments.
Topics: Labor, packaging, Transparency, Consumer, food quality & safety, Supply Chain, Foodservice Industry Trends & Insights