By summer, after shelter-in-place guidelines were lifted, indoor dining had resumed around the country (with restrictions varying by state). But with infection rates rising, a number of regions are again significantly restricting or shuttering dine-in service, forcing many restaurant operators to focus on outdoor dining as an alternative.
Open Season: How Restaurants Are Winterizing for COVID-Dictated Outdoor Dining
Topics: Foodservice Industry Trends & Insights, Meal Kit, Takeout, Delivery, Customer Experience, Facilities Management, Retail, National, Chain, Independent, Consumer Trends & Insights, Local, Regional, Seasonal
What to Know About Ghost Kitchens: Why Some Restaurants Are Cooking Remotely
Digital food orders have grown at an average annual rate of 23% since 2013, so it isn’t surprising that some restaurants have found fulfilling the constant influx of delivery requests challenging.
Topics: Labor, Foodservice Industry Trends & Insights, Takeout, Delivery, Cost Management, Facilities Management, Chain, Pizza, Global, Sales & Profitability, Local, success stories, merchandising, marketing and communications, Deli
5 Ways to Revitalize Restaurant Dining [Infographic]
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Topics: Labor, food quality & safety, Technology, Meal Kit, Takeout, Delivery, Customer Experience, Facilities Management, Marketing & Communications, Chain, Menu Strategy, Independent
What Consumers Want from Restaurants Now
People are relishing normalcy wherever they can find it these days. For some, that means sipping a fruity drink under a patio umbrella at a restaurant that not very long ago wasn’t open for in-person dining. Although the signs of the coronavirus are ever-present—waiters wearing masks, tables spaced 6 feet apart—diners once again have the ability to eat a meal they didn’t cook themselves, surrounded by more than just the people they live with.
Topics: Labor, food quality & safety, Technology, Meal Kit, Takeout, Delivery, operations, Customer Experience, Facilities Management, Marketing & Communications, Chain, Menu Strategy, Independent
What Foodservice Employees May Expect in a Post-COVID-19 Workplace
Few industries have been hit as hard by the coronavirus pandemic as the foodservice industry. The statistics are staggering: the National Restaurant Association estimates that 8 million restaurant workers have been laid off or furloughed since the crisis began—and that the industry will lose $240 billion in revenue by year’s end.
Topics: Labor, packaging, food quality & safety, leadership, Technology, Meal Kit, Takeout, Delivery, recruitment & retention, operations, Cost Management, Customer Experience, Facilities Management