People are relishing normalcy wherever they can find it these days. For some, that means sipping a fruity drink under a patio umbrella at a restaurant that not very long ago wasn’t open for in-person dining. Although the signs of the coronavirus are ever-present—waiters wearing masks, tables spaced 6 feet apart—diners once again have the ability to eat a meal they didn’t cook themselves, surrounded by more than just the people they live with.
What Consumers Want from Restaurants Now
Topics: Labor, food quality & safety, Technology, Meal Kit, Takeout, Delivery, operations, Customer Experience, Facilities Management, Marketing & Communications, Chain, Menu Strategy, Independent
How to Become an ACS Certified Cheese Professional®
What does it take to transform a knowledgeable cheesemonger into a Certified Cheese Professional® (or CCP™ for short)? Three hours, 150 questions—and a whole lot of commitment. Before the fateful day when cheese experts of all stripes sit for the formidable Certified Cheese Professional Exam® offered by the American Cheese Society (ACS), they spend months—or even years—preparing.
Topics: leadership, recruitment & retention, operations, Process, Techniques, Retail, National, foodservice, craft, Certification & Education, history, Certified Cheese Professional (CCP), fromagier/formaggiaio, Cheesemonger
What Foodservice Employees May Expect in a Post-COVID-19 Workplace
Few industries have been hit as hard by the coronavirus pandemic as the foodservice industry. The statistics are staggering: the National Restaurant Association estimates that 8 million restaurant workers have been laid off or furloughed since the crisis began—and that the industry will lose $240 billion in revenue by year’s end.
Topics: Labor, packaging, food quality & safety, leadership, Technology, Meal Kit, Takeout, Delivery, recruitment & retention, operations, Cost Management, Customer Experience, Facilities Management