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Mozzarella Rising: What Consumers Want

It’s interesting to know how mozzarella is made. For the industry, however, what’s even more compelling is how mozzarella is consumed.


“Mozzarella is consumers’ most-loved cheese, ranking even above cheddar,” says Mike Kostyo, a trendologist at Datassential, who notes that 85% of American consumers say they either “love” or “like” mozzarella cheese. “That’s a huge number for any single ingredient.”

The data, from Datassential’s 2020 Cheese and Dairy SNAP! Keynote Report, also show that 80% of consumers eat traditional mozzarella at least once per month. In fact, 1 in 4 say they consume it multiple times a week; only 5% say they never partake. Fresh mozzarella is less popular, with 16% of consumers indicating they never eat it. On the other hand, 60% of consumers eat fresh mozzarella at least once per month.

What’s more, consumption of both traditional and fresh mozzarella is growing: 33% of consumers say they’ve increased their consumption of traditional mozzarella in the past year, and 34% have increased their consumption of fresh mozzarella.

Clearly, consumers have a love affair with mozzarella. But why? Cheese enthusiasts and experts say it boils down to application, versatility, flavor and functionality.


The No. 1 reason why consumers flock to mozzarella is because it’s an ingredient in a dish they’re already planning to prepare. According to Datassential, 64% of consumers are content eating well-known cheeses (like mozzarella) with which they’re already familiar.

“With a category like mozzarella that’s been around a long time, we’ll often see usage start to decrease over time as new cheeses take its place,” Kostyo says. “But mozzarella has remained steady over the past decade. It makes sense if you think about it: Pizza is consumers’ favorite food overall, so that alone puts mozzarella in a good place.”


Mozzarella is a go-to cheese not only for consumers seeking specific applications like pizza, but also for consumers who are seeking non-specific pantry staples and snacking options. According to Kostyo, mozzarella’s unique taste and attributes make it appealing across a variety of dishes and categories. “It has a neutral flavor profile, so you can use it across the menu,” he says.

Indeed, Datassential reports that consumers consider cheese an important or very important ingredient in pizza (87%), burgers (78%), sandwiches (78%), pasta (69%), and appetizers and sides (65%). Likewise, foodservice operators say their most purchased ready-to-use products featuring cheese are appetizers/sides (42%), desserts (26%), pizza (22%) and sandwiches (21%). “Desserts [use] mostly cream cheese, but in all the other top categories where cheese is used, you can use mozzarella,” Kostyo says.

In the industrial channel, meanwhile, Technomic found that the vast majority (77%) of mozzarella used by food processors in 2018 was for frozen pizza, followed by frozen appetizers/snacks (8%), refrigerated pizza/pizza kits (3%), exported food products (3%) and prepared cheese dips (1%).

Flavor and Functionality

Although it’s not their top reason for buying it, mozzarella’s flavor profile is a main driver for 70% of consumers who purchase it, per Datassential.

“Mozzarella is everyone’s go-to cheese because it’s a good foundation,” says Chef Emily Ellyn, a Food Network star, culinary educator and national spokesperson for Frigo® Cheese. “If I want something sweet and creamy that I can add other, bolder flavors into, I’m going to use mozzarella. If I want something savory that can be caramelized and rich, I’m going to use mozzarella to get a crispy, nutty flavor. It just plays well with so many things—including other cheeses.”

Mozzarella’s functional properties are equally complementary, says Saputo Dairy USA Executive Chef and Senior Manager of Culinary & Sensory Nikki Trzeciak. “Mozzarella is the workhorse of the kitchen because it pairs so well with almost any flavor profile—and because it has so many fantastic benefits and qualities,” she explains. “What’s especially awesome about mozzarella is the cheese-pull you get from it, which gives people an emotional connection to it. Everybody loves the experience you have when you get that long string of mozzarella.”

Mozzarella continues to be Americans' favorite cheese variety. Dig into all aspects of this pasta filata cheese, Saputo’s flagship product, by downloading our Stretching for Success white paper.

Topics: Main Dishes, Appetizers, Side Dishes, Stella, Snacking Cheese, Cow’s Milk, Meal Kit, Takeout, Delivery, Process, Techniques, Retail, National, Certification & Education, Chain, Independent, Pasta, Pizza, Saputo Premium Gold, Salads & Soups, Ingredients, Global, Varieties, Fresh Mozzarella Cheese, Traditional Mozzarella Cheese, Moisture Content, Consumer Trends & Insights, Pizzeria, Mozzarella Cheese Blend, Deli, Menu Trends & Insights, Sandwiches, Flavors & Ingredients Trends & Insights, Plant-Based & Plant-Forward, Snack, Soft & Fresh Cheese, CPG Manufacturer, Frigo Cheese, Shredded Cheese, Pasta Filata, Breakfast, Brunch, Lunch, Dinner, Research & Development, Frigo Cheese Heads, Cheese Sticks, String Cheese, Processed, Keto, Protein

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